Comment EngineRequest a Demo
A social software solution to manage and moderate
Comment Engine makes it easy to add hassle-free rating and commenting to your site. It provides a place for employees to meet for conversation, regardless of their place on the org chart or geographic location. Organizations that encourage this reap the rewards: user-generated content, an exchange of ideas, and the sharing of experiences.
- Enhance employee engagement. Moving from monologue to dialogue improves your company’s culture and productivity.
- Build online communities. Increase collaboration and communication.
Comment Engine Product Highlights and Features.
- Industrial strength controls The aim is focused conversation, not a free-for-all. You choose your level of control. You can require that comments be approved before they appear, so that only comments that further the conversation go live.
- Robust moderator tools We’ve made it easy to keep posts relevant and lively. Use our tools to encourage dialogue within the comment thread, and to grow the community – and the conversation – by inviting subject matter experts to contribute.
- Easy integration All it takes is a few lines of code added to your existing web templates and you’re ready to get everyone talking.
Comment Engine Reporting and Analytics.
Powerful reporting features.
It’s easy to see what comment provoked the greatest response and how activity changes over time or geography. Comment Engine’s reporting let’s you tag content with themes.
You can quickly see where the commenting energy is in your organization along with the most valued contributors.
Conversation Consultants™ are available to partner with you to extend the value of our software solutions, and make your programs great.
You’re covered, regardless of language or location.
SharePoint 2007/2010 integration.
Our free Web Parts seamlessly integrate our solutions and bring SharePoint to life!
Pfizer, the world’s leading biopharmaceutical company, works to apply science and its global resources to improve health and well-being at every stage of life. The company’s diversified health care portfolio includes human and animal biologic and small molecule medicines and vaccines, as well as nutritional products and many of the world’s best-known consumer products.
With 100,000 employees worldwide, communications at Pfizer Inc is practically an industry of its own. In 2008 a communications scan discovered more than 400 information-based intranet sites along with 10,000 team-specific intranet sites. To control costs and deliver more consistent messaging, online communications began consolidating these sites into a single platform, known as the PfizerWorld “super site,” running on Microsoft® SharePoint® technology. The communications strategy underlying the PfizerWorld super site platform has three pillars — Connect, Listen and Educate.
As the communications team moved to roll out editorial content for the new PfizerWorld site, they still felt that they were missing a key piece of the strategic “puzzle.” They needed something that would draw people to the site and more fully engage them in its content.
“We were looking for something that would help us engage our colleagues, build more interest in the site, and work successfully with the site’s overall design,” says Robert Libbey, Senior Director of Worldwide Colleague Communications and Corporate Social Media.
TemboSocial’s Poll was chosen because it offered integration via a SharePoint® web part, could easily be configured to match the “look and feel” of the PfizerWorld site, and was robust enough to handle traffic that exceeds many news media outlets. The polling feature, which the team named the PfizerWorld Fast Poll, was given the signature spot in the upper right corner of PfizerWorld’s home page.
Pfizer uses the PfizerWorld Fast Poll to generate interest in specific topics, industry issues and initiatives within the company. The poll questions range from “test your knowledge” type quizzes to polls that are more in the style of a survey.
“It’s been a highly effective tool for promoting internal programs,” says Nicholas Patrick, Senior Manager, Corporate Communications. “We also use it as a tool for creating a deeper connection between colleagues and the company’s purpose by utilizing such topics as health and wellness, disease states and companion animal care, to name a few. The poll is a popular part of our site. Since we began publishing it weekly in 2009, we’ve seen consistently high levels of engagement.”
At Pfizer, high levels of engagement are only part of the story. TemboSocial’s Poll plays an instrumental role in supporting the site’s Three Pillars: Connect, Listen and Educate.
“The poll plays a big part in how we listen to our colleagues,” says Libbey. “It’s proven to be a good indicator of people’s interest levels, precisely because it is such a popular piece.”
Pfizer’s communications team takes the results of each week’s Poll and studies them to learn what topics their colleagues are interested in. They take this feedback and use it to tailor their editorial calendar in upcoming months.
“We had 60 million site hits and more than 5 million article views in the past year,” Libbey continues. “The most savvy communicators inside our organization will ask us right off the bat if we can do a poll for them. They recognize the value the Poll contributes to the mix.”
Download the Case Study
“We also use it as a tool for creating a deeper connection between colleagues and the company’s purpose by utilizing such topics as health and wellness, disease states and companion animal care, to name a few. The poll is a popular part of our site. Since we began publishing it weekly in 2009, we’ve seen consistently high levels of engagement.”
Nicholas Patrick, Senior Manager, Corporate Communications