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61% of organizations have introduced at least one social tool on their intranet yet most executives are less than satisfied with their functionality, according to a new study on The Social Intranet.
On Wednesday, February 8, intranet expert Toby Ward joined Steven Green for a discussion on transforming your intranet into space that is valued by leaders and employees alike. Toby Ward, founder and CEO of Prescient Digital Media answer questions submitted by attendees from companies like Macy’s, First Niagara Financial Group, Philips and McDonalds on how to evolve the social intranet to enable employees to make connections and collaborate with leaders and each other.
David Zinger of The Employee Engagement Network headlined our Real Engagement Webinar on how to encourage participation in your employee communities and social networks. David shared 5 big ideas to make employee and customer communities more engaged, mobilized and productive. One of the keys is to ensure there is a “visible host” that invites the community to participate, takes the time to make them feel welcome and makes personal connections.
In this presentation David also discusses the role of social software moving the enterprise from organizations to “authentic communities.” According to Zinger, communities give all those involved an opportunity to participate, contribute ideas and see what works. “The community will tell you what works.”
Roy Saunderson of the Recognition Management Institute joined us in conversation as part of our Real Engagement Webinar series. Our topic was discretionary effort Roy offered insights and real world examples about what it takes to create a culture that engages and supports appreciation, praise and recognition.
Roy Saunderson observed that although the words “rewards” and “recognition” are used interchangeably, most people blur them together to mean the same thing. There is in fact a difference. Roy underscored the importance of “real recognition” in motivating your employees to go the extra mile since focusing only on rewards can engender a culture of entitlement. To begin, “you have to focus on your people.”
In this installment of the Real Engagement Webinar Ericka Webb of Best Buy told us how using social software tools – like polls – has been an effective way to move beyond developing individuals to building culture and engaged networks. Ericka gives us a sneak peek at the work The Dialogue Team does every day, encouraging people to talk, listen and respond – in person and online – and building employee voice and insights into business plans and strategies.
State Farm kindly offered a “behind the firewall” view of how they’ve leveraged engagement tools to build, measure and follow relationships within their organization.
State Farm’s Fraser Engerman shared a sneak peek of The News Hub, State Farm’s daily Intranet news and information source and how The Poll & Comment Engine have been seamlessly integrated to give State Farm employees and agents a vehicle for voicing their opinions.Since its launch in 2007 there’s been great response to the State Farm News Hub – and they’ve got the numbers to prove it! To date, nearly 3 million completed polls, over 24,000 comments, 4,000 replies and 45,000 recommendations. By leveraging polls and comments in their internal communications, State Farm is able to tap into what employees are thinking, asking for, and talking about.
Kodak is a globally recognized company with a rich heritage in the photographic industry and a powerful brand. Over the last several years, Kodak has undergone a historic transformation to become a digitally focused imaging and printing company. This transformation not only changed the company’s products and markets, it also affected employees — a mix of long-timers, recent hires, and those who had recently joined or rejoined the company through a series of acquisitions. In 2008, with the main transformation completed, a New Kodak emerged and Kodak’s Employee Communications team set out to help engage, educate and energize this change-weary group using new and refreshed communications tools, including ThePoll. In this presentation, Alan K. Brakoniecki, Assistant Director of Employee Communications for Kodak will show examples of how The Poll has been used in fun and unique ways – from polls on the hottest new pocket video cameras to polls on the company’s past and current involvement in space exploration, from polls on Kodak’s long relationship with Hollywood and the Academy Awards, to polls that give employees a voice in selecting the winner of the chairman’s diversity and inclusion award.
The Royal Bank of Canada (RBC) has invested $50 million in water preservation projects globally and is using our Social Media Platform to share their story with the world.
This Real Engagement webinar focused on how to harness the power of your greatest competitive advantage – social capital – to earn discretionary effort, attract talent and win loyalty. We learned from USAA’s Betsy Pasley about the importance of “purposeful dialogue” within your organization and that leadership – and great ideas – come from all places within an organization – not just the boardroom.